Track Your Order - Calming Pup
Thank You For Helping Us Stay In Business During These Tough Challenging Times!
We just wanted to say thank you for choosing Calming Pup with your order and we can't wait for you to receive your fluffy dog beds and other products you bought!
To Track your Order:
Please visit this link: https://www.17track.net/en (Not Owned By Us)
It's a universal tracking website we recommend for your packages.
Please note that the tracking number once given, may work after 1 week depending on when the websites picks up information from our internal data.
Our team will always try our best to ship as soon as you order so we can fight for the limited flight space in which the entire world is currently fighting. So once this order finishes processing in few minutes, it will be automatically deployed to and driven to the airlines warehouse.
Shipping & Deliveries ✈️
Good News! Our Shipping Speed Has Improved!
Since our USA factories & shipping department was forcefully closed due to COVID-19 lock-downs. We have prepared our backup facilities from around the world such as, Australia, Europe, Vietnam, and China to be our back-up facilities.
Quality of the beds will be the same (In fact better! We have extra fur added within these worldwide factories at no additional costs to you!)
Generally delivery times are around 12-15 business days not including weekends after after receiving a tracking number.
General Average Shipping Speed:
Processing & Packing: 24-48 Hours (Monday - Friday) Weekend orders will be done following Monday work week.
Dispatch & Tracking: 3-5 Business Days (Monday - Friday) Weekend orders will be done following Monday work week.
After Tracking Is Given: Average delivery is 12-15 Business Days (Monday - Friday) Important Note: After Receiving The Tracking Number
Additional Delays Due To COVID: 3-5 Business Days Extra. (Due to COVID19, delays may be present, these are only rough estimated shipping timeframes)
Total Average Time: 12-15 Buss. Days or 15-20 Business Days (Not Including Weekends)
Extra Delivery Notes: Wagg'' Furr Smileee!!
- We don't support PO box deliveries. Please place other shipping address. Thank you!
- Delivery address cannot be changed once ordered, in any case you wish to change after ordering, you will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).
We encourage you to please take few minutes of your time to read our most commonly asked questions in our support email as it answers most concerns asked in our support tickets 😊
Want to see an example for an entire delivery journey? Please see the tracking below:
Customer Placed An Order 14th August, Shipped On August 17th, Received It 10 Business Days After Purchase. Depending On Postal Delivery Location, It May Take 8-15 business days.
After purchase, please allow 1/2 weeks to receive a tracking from the carriers.