Track Your Order - Calming Pup
Thank You For Helping Us Stay In Business During These Tough Challenging Times!
We just wanted to say thank you for choosing Calming Pup with your order and we can't wait for you to receive your fluffy dog beds and other products you bought!
Please expect delays with your orders dispatch time and transit times when in USA:
We are working non stop day in and day out to ensure your orders are dispatched well on time and delivered on time. However, due to the mega holiday seasons back to back, Black Friday, Cyber Monday, Christmas, New Years.
Orders have been seeing a mass delays as we try to catch up this mega holiday season. We understand you are excited just as we are with getting your furry babies our amazing dog beds.
To Track your Order:
Please visit this link: https://www.17track.net/en (Not Owned By Us)
It's a universal tracking website we recommend for your packages.
Our team will always try our best to ship as soon as you order so we can fight for the limited flight space in which the entire world is currently fighting.
So once this order finishes processing in few minutes, it will be automatically deployed to and driven to the airlines warehouse.
Shipping & Deliveries ✈️
Extra Delivery Notes: Wagg'' Furr Smileee!!
We don't support PO box deliveries. Please place other shipping address. Thank you!
Delivery address cannot be changed once ordered, in any case you wish to change after ordering, you will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).
We encourage you to please take few minutes of your time to read our most commonly asked questions in our support email as it answers most concerns asked in our support tickets 😊
Want to see an example for an entire delivery journey? Please see the tracking below:
Customer Placed An Order 14th August, Shipped On August 17th, Received It 10 Business Days After Purchase. Depending On Postal Delivery Location, It May Take 8-15 business days.
After purchase, please allow 1/2 weeks to receive a tracking from the carriers.
Frequently Asked Questions With Delivery Tracking:
Information Received: This means that your order was freshly dispatched and needs about 1-2 weeks to get to USA customs clearance facility.
Customs Clearance: It has arrived USA security facility. This is what every packages in the world goes through, security team is doing sanitary hygiene check, and all other checks along with millions of packages. This takes around 24-48 hours and may be subjected to be delayed up to 1-2 weeks depending on customs security backlog of orders.