Refund Policy
Thank you for shopping with CalmingPup.
If you (or your pup) are not completely satisfied with your purchase, we’re here to help.
Return Window
You may request a return within 30 days of delivery for a full refund.
Returns requested 31–60 days after delivery will be eligible for store credit.
We are unable to accept returns after 60 days from the delivery date.
Thank you for shopping with CalmingPup.
If you (or your pup) are not completely satisfied with your purchase, we’re here to help.
Refund Method
Approved refunds will be issued to the original form of payment.
Store credit will be provided for eligible returns requested after the 30-day refund window.
Return Shipping
Customers are responsible for return shipping costs unless:
- We shipped an incorrect item, or
- The product arrived damaged
In these cases, we will provide a complimentary return label.
How to Start a Return
To request a return, please contact us at: support@calmingpup.com
Our team will provide instructions and assist you through the return process.
Our Commitment
We design our calming products to help dogs feel safe, comfortable, and relaxed.
Your satisfaction — and your dog’s comfort — are very important to us.